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Post by plantghost on Jan 16, 2018 1:38:29 GMT -5
Hi! I found a post about my issue (here: sims4studio.com/post/81326 ) but it seems to have been left unsolved for 4 or 5 months, so I'm creating a new thread. I'm brand new to recoloring, and I'm working on recoloring a hair. For my swatch thumbnails, I've uploaded square .png files with the color I need and intended to use the eyedropper tool to select the color and create it that way. However, when i right-click on any of the three squares for the watch thumbnail, the eyedropper tool appears as it should but the second I move my mouse the swatch turns black and I can't change the color. I'm pretty sure I'm using the newest version of S4S (Wishes), and because this was asked in the post I linked earlier: I am using a PC, and my computer is up to date. Thanks in advance for any help on the subject! |
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Post by Zelrish on Jan 16, 2018 3:11:36 GMT -5
Hi plantghost - What version of windows are you using? - Do the swatches work properly when LEFT clicking on them? (Choose a color manually on the gradient pallet) - Are you using a trackpad (laptop) or a mouse - Did you try running Studio as an administrator? |
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Post by plantghost on Jan 16, 2018 14:37:15 GMT -5
Thanks for your response!
I am running Windows 10
The swatches do work properly for me when left clicking; i am able to choose a color via the color wheel or use a hex code.
I am using a track pad (I hope that’s not the problem, I don’t have another mouse 😭)
And no, I didn’t try running S4S as an administrator! I can try that later. **Update: I tried running as an administrator and it did not help.**
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Post by Zelrish on Jan 17, 2018 3:17:38 GMT -5
Well, the person in the other thread had mentioned she used a trackpad as well so I was a bit curious if this could somewhat be related to the issue.
If you could borrow a mouse maybe to test it out would be of good value, but it might be something different anyway. Kinda hard to tell
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Post by inabadromance on Jan 17, 2018 13:46:59 GMT -5
But trackpads also have two buttons for right and left clic... so i don't see what would be the issue. I constantly use it on my end. Are you using the hard right clic button to click on the square of color?
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Post by plantghost on Jan 18, 2018 14:29:32 GMT -5
Yes. It selected just as it should, but once I move the mouse it just goes black. I found an old wireless mouse and tried that, and it works totally fine with my computer. That leads me to think it's just some sort of bug?
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Post by inabadromance on Jan 18, 2018 17:20:11 GMT -5
It's really hard to tell.. maybe the pad on that particular notebook conflicts somehow.
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Post by plantghost on Jan 19, 2018 4:14:29 GMT -5
Actually, after the first time I ran S4S as an administrator with the mouse and reported that it worked, it's now doing the same thing for me that it did with the trackpad.
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Post by inabadromance on Jan 19, 2018 16:29:48 GMT -5
It if stops working randomly then i can't really suggest anything but re-installation? I'm sorry for not having a define solution for your problem. Have you downloaded the latest version of S4S that got released?
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Post by plantghost on Jan 19, 2018 18:16:23 GMT -5
Yep! I just downloaded it yesterday so I could start recoloring Laundry Day stuff.
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Post by simmergrace on Jan 19, 2018 18:39:42 GMT -5
how do i download
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Post by annabluu on Jan 19, 2018 18:42:20 GMT -5
hi simmergrace!  welcome to sims 4 studio! to get the latest version of sims 4 studio, please click this link |
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welcome to sims 4 studio! to get the latest version of sims 4 studio, please click 