augusta01
New Member
why is the still Crashing?
Posts: 7
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Post by augusta01 on Mar 26, 2018 22:59:11 GMT -5
I tried to uninstall Sims 4 Studio then install the new download & its still Crashing heres the info from the app.
Fault bucket 1344631402528271646, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: S4Studio.exe
P2: 3.1.1.2
P3: 5ab7fe08
P4: atiumdag.dll
P5: 23.20.15002.11
P6: 5a2874e9
P7: c0000005
P8: 0029c9a6
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER24C3.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER62C8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6314.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6354.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_S4Studio.exe_2098a7b7e2f1203045dd92abe0f777df1dfb2ddf_ac6d8150_00ab7276
Analysis symbol:
Rechecking for solution: 0
Report Id: b37eda44-a999-47f1-a2cc-aa5fe7be0b1e
Report Status: 268435456
Hashed bucket: ca6643a64e562c5422a91722ed886d1e
this is what it said in the windows event log
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Post by orangemittens on Mar 27, 2018 7:41:51 GMT -5
Hi augusta01, this error message is one that is received by people who have a certain version of an AMD driver. When AMD updated, the driver had problems, not just with Studio, but with other applications too. Members here reported that AMD updated again and fixed this issue. Please see this post HERE. The experience of others who received this error is that updating their AMD driver fixed the problem.
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Post by Sparkiekong on Mar 27, 2018 12:09:37 GMT -5
This error is new to me. I was one of us who had an issue with AMD but it's been fixed for quite some time.
Can you give us some information about your video card? What were you trying to do? Can you give us a little more info?
Thanks
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augusta01
New Member
why is the still Crashing?
Posts: 7
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Post by augusta01 on Mar 28, 2018 20:20:01 GMT -5
well its working now Thnx orangemittens
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