Post by GeometricSims on Sept 1, 2016 9:55:05 GMT -5
I'm having problems with my game being unbelievably laggy (which is driving me crazy so if anyone knows a solution to this, it would be greatly appreciated if you shared it with me). Anyway, I've chatted with 3 different advisors at EA and all of the solutions they have given me haven't helped my situation at all.
So here is a bit of a back story (I'll highlight in in bold so that you can skip it if you wish):
I got a new PC on Monday for quite cheap, so it doesn't have the best components in it. I'll post my dxdiag here under spoiler tags at the end of this post.
Anyway, I have 8GB of RAM and Quad core, but I'm pretty sure that my graphics card is shitty- it's not even a graphics card, it's a chip on the motherboard. So this may be the cause of my problems. I can't even use Blender, which I'm pretty sure is due to the graphics card, as this is the notification that comes up:
Anyway, enough of my graphics card rant, here is what the 3rd person I talked to said in the EA chat:
I WANT TO DIEEEEEEEEEEEE
So here is a bit of a back story (I'll highlight in in bold so that you can skip it if you wish):
I got a new PC on Monday for quite cheap, so it doesn't have the best components in it. I'll post my dxdiag here under spoiler tags at the end of this post.
Anyway, I have 8GB of RAM and Quad core, but I'm pretty sure that my graphics card is shitty- it's not even a graphics card, it's a chip on the motherboard. So this may be the cause of my problems. I can't even use Blender, which I'm pretty sure is due to the graphics card, as this is the notification that comes up:
Anyway, enough of my graphics card rant, here is what the 3rd person I talked to said in the EA chat:
I WANT TO DIEEEEEEEEEEEE
{Spoiler}
------------------
System Information
------------------
Time of this report: 9/1/2016, 14:25:45
Machine name: CATHERINESPC
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160310-0600)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7891
BIOS: BIOS Date: 04/15/15 15:05:42 Ver: V1.10
Processor: AMD A8-7650K Radeon R7, 10 Compute Cores 4C+6G (4 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 7126MB RAM
Page File: 5974MB used, 2944MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Adapter
Manufacturer: (Standard display types)
Chip type: AMD ATOMBIOS
DAC type: (C) 1988-2010, Advanced Micro D
Device Type: Display-Only Device
Device Key: Enum\PCI\VEN_1002&DEV_1313&SUBSYS_78911462&REV_00
Display Memory: 256 MB
Dedicated Memory: 0 MB
Shared Memory: 256 MB
Current Mode: 1920 x 1080 (32 bit) (64Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 2270W
Monitor Id: AOC2270
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Internal
Driver Name:
------------------
System Information
------------------
Time of this report: 9/1/2016, 14:25:45
Machine name: CATHERINESPC
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160310-0600)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7891
BIOS: BIOS Date: 04/15/15 15:05:42 Ver: V1.10
Processor: AMD A8-7650K Radeon R7, 10 Compute Cores 4C+6G (4 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 7126MB RAM
Page File: 5974MB used, 2944MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Adapter
Manufacturer: (Standard display types)
Chip type: AMD ATOMBIOS
DAC type: (C) 1988-2010, Advanced Micro D
Device Type: Display-Only Device
Device Key: Enum\PCI\VEN_1002&DEV_1313&SUBSYS_78911462&REV_00
Display Memory: 256 MB
Dedicated Memory: 0 MB
Shared Memory: 256 MB
Current Mode: 1920 x 1080 (32 bit) (64Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 2270W
Monitor Id: AOC2270
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Internal
Driver Name:
However, I finally gave up in the end and ordered a new graphics card haha