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Post by andrew on Jul 28, 2019 13:22:05 GMT -5
anagracem foxeslovesims flowersasthorns flowersasthorns rawrdinooo mightyjoe and anyone else that still crashes when trying to open My CC on Mac: Can you let me know which version of Mac OS you are running? Also can you start the console app (Applications/Utilities/Console.app) for a crash log? It will be in the "User Reports" section on the left and have S4Studio in the name.
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Post by flowersasthorns on Aug 18, 2019 17:59:14 GMT -5
Hi sorry for late reply I actually have the latest version for my Mac so i don’t know why it’s not working.... I also went to user reports and it shows nothing....
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Post by merlin87tx on Aug 20, 2019 3:16:59 GMT -5
Hi! So I made sure my OS was updated, took out t4script mods just in case it had compatibility issues with the program, but I could not find any user reports. I click on the my CC option and it auto closes the program. Nothing. Everything else seems to work fine but not the my cc part.
I couldn't find anything under the user reports but under system.log it states on one line: Aug 20 18:22:50 iMac com.apple.xpc.launchd[1] (com.sims4studio.s4s.20336[1201]): Service exited with abnormal code: 1
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Post by flowersasthorns on Aug 26, 2019 13:05:06 GMT -5
I really need this fixed because without this working I have no way of fixing or seeing what cc Is bad and needs to be deleted I’ve tried everything this is getting absolutely ridiculous we've waited almost over a month for a update.... how are we suppose to fix our cc?! If we don’t have an update this is almost becoming impossible to play sims...
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Post by chrysmarie on Aug 27, 2019 9:52:44 GMT -5
Has this been updated? I spend hours trying to fix and when I finally got studio to configure to my game. It force closes when I try to open my cc. Will this be fixed I’m showing lots of people having the same issue? A reply would be most appreciated.
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Post by teddnk on Aug 28, 2019 2:42:08 GMT -5
Hey,
Got the 1.3.0.3 (Apple Blossom) version and can't open "MyCC", it crash the App (like the other people says upside) A lot of Mac users have this problem so, please, somebody in the team can fix this or... Just give us an explicit answer?
We've been waiting for a fix since few months now...
So, I'm on a MacBook Pro and get the July update MacOS Mojave 10.14.6 (but it seems people had this problem before this OS Update)
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Post by flowersasthorns on Aug 29, 2019 21:29:58 GMT -5
anagracem foxeslovesims flowersasthorns flowersasthorns rawrdinooo mightyjoe and anyone else that still crashes when trying to open My CC on Mac: Can you let me know which version of Mac OS you are running? Also can you start the console app (Applications/Utilities/Console.app) for a crash log? It will be in the "User Reports" section on the left and have S4Studio in the name. I tried everything there's nothing in my user reports... please please is there anyway to fix this from crashing I'm having issues with my game and I can't figure out what it is because I can't see what cc and or mods need updating... thank you
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Post by Aqueelah on Sept 2, 2019 1:25:46 GMT -5
I am having this same issue. And yes, I have the most up-to-date version of S4S (as of 09/02/2019, 2:25 AM ET).
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Post by bwaylover134 on Sept 13, 2019 21:38:21 GMT -5
I'm running High Sierra (10.13.6) and Apple Blossom (1.3.0.5).There's no crash log. And what's really strange about this is that it was working perfectly fine last night.
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Post by flowersasthorns on Sept 17, 2019 19:31:37 GMT -5
I'm running High Sierra (10.13.6) and Apple Blossom (1.3.0.5).There's no crash log. And what's really strange about this is that it was working perfectly fine last night. weird my cc button hasn't worked at all for me. And my Mac is updated I don't have the newest version of S4S because I do NOT own Realm of Magic. And since I didn't see a update for the fix I figured it wouldn't work regardless.. I've waited over a month for a fix... and STILL CANT find a user reports crash log either......
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Post by crashxlanding on Oct 16, 2019 13:44:13 GMT -5
I just updated my Mac to OS Catalina (10.15), download the new version of Apple Blossom (1.3.0.5) and the "My CC'" button crashes the app for me as well. Everything else is working beautifully (love that you added the slot/rigs for Mac users btw), but would love if you could get this working too please :/ or at least give us a fix we can try ourselves for it.
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Post by kxnormk on Oct 21, 2019 19:30:17 GMT -5
Can someone reply to me when they fix the my CC crash. Thanks!
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Post by crashxlanding on Nov 19, 2019 17:49:19 GMT -5
Hey all, I think I figured out the major cause of all of our many, many issues with My CC not opening on our Macs!!! It seems like the old files might be causing conflict, which is causing the crash without an error report. Because of the nature of how we have to uninstall Mac files, it created the issue (side note, perhaps S4S should come with an uninstaller to bypass this issue, if it is indeed the problem?). Step 1: Uninstall S4S as usual (right click app>view package contents>move contents folder to trash>back out>move app icon to trash).
Step 2: Open your finder window and search 'sims'; delete all files/folders containing the words 'sims4studio', 'S4studio', 'S4S', etc.; do another search for 'studio'; delete all similar files mentioned before (make sure to watch out for S4S files within blender; you can view this by checking the file path in the bottom of the window. Also make sure to delete any plugin items within other folders that are NOT blender related).
Step 3: Re-download newest version of Sims 4 Studio 1.3.0.7, install
Step 4: Go to "Sims 4 Studio" drop down menu in the top window, click "Preferences" make sure your Sims 4 Documents path is set only to "The Sims 4" (Documents>Electronic Arts>The Sims 4) folder, not the "Mods" folder.
Close it and now My CC should work perfectly! (takes a few moments to load properly, so be patient ). I actually stumbled across this by accident ; downloaded the new version, and at first the My CC button crashed it just as it had before, so I gave it one more try, hoping that it was leftover, un-removed files causing the issue, and it worked for me so I hope this works for you guys too!
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Post by marisasim on Nov 24, 2019 21:40:05 GMT -5
Hi,
Mac user here. I just downloaded S4S for the very first time today.I was able to open My CC my first try but now when I click the button S4S crashes and closes automatically, every time. The other functions appear to be working fine.
Is this problem still being looked into?
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Post by secretlondon on Nov 26, 2019 6:13:22 GMT -5
I can't reproduce this. I click on My CC and it opens. (High Sierra, 1.3.0.6 Apple Blossom). Can you check your preferences?
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