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Post by lalalallamas on Jul 30, 2021 18:26:55 GMT -5
Hi, I just downloaded sims4studio on my mac. Whenever I open it, it does give me the normal front page, but when I try to type in my creator name, it types but is just blank. I click "Add CAS Swatch" (I'm just trying to recolor a hair :((() I press "Next" and its just a blank page. I put the filters on: Female, Adult, Hair. But the page is just blank. It tells me that it can't configure a path, but when I try to configure a path, and click "Open" at the end, it says "An error has occurred! Please report this " Help plssss I just want to recolor a hair to be a soft pink and this is quite frustrating :( Thanks in advance!
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Post by mauvemorn on Jul 31, 2021 4:56:55 GMT -5
Hi. We are discouraged from offering help via private messages because people with similar issues will not be able to find the solution by googling. Also, it is best to send these messages to Creator help. Try these - make sure your settings look exactly like this. If you will change anything, close and open s4s again; - run s4s as admin(if there is such a thing on mac); - add s4s, both the folder and .exe file, to exceptions in your antivirus(if you have any on Mac); - re-install s4s.
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