Stuck Animation Upper Body

Hi guys, I'm trying to create an animation using Adult Melodine rigs. I have inserted all keyframes by LOcRot, on Ea Rig layer and Control Rig Layer, male and female, I have baked the animations, imported on S4studio, with the 4 batch files and xml file, but in game, when i starting animation, the upper body remains frozen on T pose, only lower body moves. Where i'm wrong? Any ideas? Thanks all of you