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Post by smileytylee on Mar 1, 2018 1:14:15 GMT -5
Hi, my name is Tylee and I'm a new member here! I have no idea where to write for this post but i'm hoping you could help me out. I have completely screwed up her game because of CC... Hahaha oops!!! Anyway, I have deleted the game off my computer and re-downloaded it, and my game does not even start up???? It has a black screen once I open it and then it goes back to my desktop screen and I have to force quit the sims 4. Are any of you able to give me some advice?
Thanks in advance!!!!
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Post by Zelrish on Mar 1, 2018 10:01:49 GMT -5
Hi smileytylee Make sure your game is fully up to date and if this doesn't help you can run a repair from the Origin launcher. If none of the above helps, please contact EA games support on their website.
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