mwalk
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Posts: 7
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Post by mwalk on Nov 13, 2019 9:43:30 GMT -5
I’m posting here since I’ve went through all the troubleshooting tips and there’s no designated place to ask for help.
The most recent version of S4S won’t open on my computer. I click on it and nothing loads. It looks as though it’s about to but then the loading circle on the cursor stops a second later.
I’ve repaired the game, uninstalled and reinstalled s4s, deleted it from the documents folder and restarted, tried the blender, turned off any security features that might prevent it, but nothing has worked. I don’t have any error codes because I can’t get into the program. I’ve used earlier versions of this program before, but this is the first time I’ve encountered this issue
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Post by crashxlanding on Nov 13, 2019 11:17:01 GMT -5
Can you give some more info? Are you running Mac or Windows? Whats your operating system version? Also the error report forums are here: sims4studio.com/board/7/sims-studio-bug-error-reportsWhich thread you need to post in depends on your specs that I've asked for above, I'd suggest reposting this with more information in one of those threads too.
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 12:11:02 GMT -5
I checked that out and I'll try posting this there too. I wan't sure since they said bugs and error messages within the program, which isn't exactly my problem but I'll give it a shot
I have windows 10, OS version 17763.805
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 12:18:36 GMT -5
I'm not seeing a way to start a new thread in the error reports forum or even comment on anything
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 12:29:22 GMT -5
I scrolled down this chat to see if anyone else had that issue too (unable to create a thread) and someone responded that it's disabled unless you have 50 posts
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Post by secretlondon on Nov 13, 2019 12:36:07 GMT -5
You can't post in the error reporting thread unless you have a high number of posts (apparently). It's read only for everyone else - which is why error reports are all over the place.
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 17:47:56 GMT -5
So I found this in the event viewer, does anyone know where the problem may be??
Faulting application name: S4Studio.exe, version: 3.1.2.8, time stamp: 0x5d7813e6 Faulting module name: KERNELBASE.dll, version: 10.0.17763.864, time stamp: 0xf9f56179 Exception code: 0xe0434352 Fault offset: 0x001219b2 Faulting process id: 0x380c Faulting application start time: 0x01d59a73a763e9d3 Faulting application path: C:\Program Files (x86)\Sims 4 Studio\S4Studio.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: b0552aac-97ad-4e37-a5b0-010de62e7fa0 Faulting package full name: Faulting package-relative application ID:
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 19:37:03 GMT -5
Log Name: Application Source: .NET Runtime Date: 11/13/2019 4:54:39 PM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-4ADMOEH Description: Application: S4Studio.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentNullException at System.Windows.Setter.CheckValidProperty(System.Windows.DependencyProperty) at System.Windows.Baml2006.WpfSharedBamlSchemaContext+<>c.<Create_BamlProperty_Setter_Property>b__341_0(System.Object, System.Object) at System.Windows.Baml2006.WpfKnownMemberInvoker.SetValue(System.Object, System.Object) at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Xaml.XamlMember, System.Object, System.Object) at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Object, System.Xaml.XamlMember, System.Object)
Exception Info: System.Windows.Markup.XamlParseException at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext) at System.Windows.Application.LoadComponent(System.Uri, Boolean) at System.Windows.Application.DoStartup() at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run(System.Windows.Window) at System.Windows.Application.Run() at S4Studio.App.Main()
Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-11-13T22:54:39.279731700Z" /> <EventRecordID>8863</EventRecordID> <Channel>Application</Channel> <Computer>DESKTOP-4ADMOEH</Computer> <Security /> </System> <EventData> <Data>Application: S4Studio.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ArgumentNullException at System.Windows.Setter.CheckValidProperty(System.Windows.DependencyProperty) at System.Windows.Baml2006.WpfSharedBamlSchemaContext+<>c.<Create_BamlProperty_Setter_Property>b__341_0(System.Object, System.Object) at System.Windows.Baml2006.WpfKnownMemberInvoker.SetValue(System.Object, System.Object) at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Xaml.XamlMember, System.Object, System.Object) at MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetValue(System.Object, System.Xaml.XamlMember, System.Object)
Exception Info: System.Windows.Markup.XamlParseException at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri) at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri) at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean) at System.Windows.Application.LoadBamlStreamWithSyncInfo(System.IO.Stream, System.Windows.Markup.ParserContext) at System.Windows.Application.LoadComponent(System.Uri, Boolean) at System.Windows.Application.DoStartup() at System.Windows.Application.<.ctor>b__1_0(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run(System.Windows.Window) at System.Windows.Application.Run() at S4Studio.App.Main()
</Data> </EventData> </Event>
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mwalk
New Member
Posts: 7
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Post by mwalk on Nov 13, 2019 21:31:28 GMT -5
My hubby and I got it working! Took some time and reconfiguring, but we worked it out. If anyone has similar issues feel free to post
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Post by Feyona on Nov 18, 2019 20:47:18 GMT -5
So what did you do?
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Post by circuspeanut on Feb 5, 2020 14:58:58 GMT -5
I have no idea how to install the sims 4 studio. I am using it on a MacBook pro (High Sierra) with the version of s4s apple blossom. I click on it to open it but all it does is open installer and tell me I need to go through the steps to install it and when I am done it says installation complete but when I try to open it it makes me go through all the steps again. Does anyone know how to fix this
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Post by secretlondon on Feb 6, 2020 9:50:02 GMT -5
Open the file in your applications or launchpad, not the installer again.
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Post by larimaia208 on Mar 1, 2020 9:10:34 GMT -5
Hi, Im having the same issue, could you help me?
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Post by rosequartzgirl on Mar 8, 2020 14:21:49 GMT -5
My hubby and I got it working! Took some time and reconfiguring, but we worked it out. If anyone has similar issues feel free to post Hi! I'm experiencing the same issue. Can you tell me how you fixed it?
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Post by donutstudent on Aug 15, 2020 10:53:32 GMT -5
I have the same issue
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