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Post by Fwecka (Lolabellesims) on Dec 20, 2021 1:51:52 GMT -5
Well, dang that tells me nothing! That's exactly what it should be saying. As in, that indicates Studio is doing what it's supposed to.
Maybe try this. Right-click on your toolbar at the bottom of your screen and choose task manager. Try to import or export something into Studio and take a look at what your memory percentage says. Maybe you're hitting a memory cap?
If Studio crashes please upload the actual log file.
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Post by SherrySimmer on Dec 20, 2021 7:10:51 GMT -5
That's the first thing I suspected, but memory is just fine. still crashes the log file says nothing useful.
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Post by Fwecka (Lolabellesims) on Dec 20, 2021 17:47:55 GMT -5
Well, I don't know why I didn't think of this sooner, I'm just special that way, I guess, but you could use the Windows event viewer next time Studio quits. Or, you can use Who Crashed. It will analyze event logs for you. The free version is here; it's a good app and I recommend it. I was thinking if it was Studio could not access the game's files or couldn't access Blender you'd get an error message but you aren't. That makes me think it could be a driver issue or something else on your computer. Check to see if your computer needs to update. Also, make sure you have Net Framework. I'm not sure what version Studio needs. Look in C:\Windows\Microsoft.NET to see what you have. This is what I have installed on my PC: You can check to see if it's a hard drive issue and make repairs. You can also run Device Performance & Health and see if it reveals anything. Start > Settings > Update & Security > Windows Security > Device Performance & Health.
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Post by SherrySimmer on Dec 21, 2021 3:59:55 GMT -5
I used event viewer, seems to be an issue with 'windows.storage.dll' that's causing a bunch of errors I don't know how to fix it.
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Post by Fwecka (Lolabellesims) on Dec 21, 2021 6:14:21 GMT -5
This link says to do a Windows repair which sounds lengthy and complicated. It references this tutorial here. This may be a long shot and I have no clue if it will help, but you can download my copy of windows.storage.dll and drag and drop it into C:\Windows\System32. Just a heads up but if you're using Steam for your game the person in the link said the problem stemmed from improperly shutting down their computer while a Steam game was launching.
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Post by SherrySimmer on Dec 21, 2021 10:52:37 GMT -5
I can't drag and drop it in the folder it requires permissions, The process to redownload windows is so long and sounds complicated and I'm scared to lose any data, rn I'm doing scans trying to repair the issue thank you.
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Post by Fwecka (Lolabellesims) on Dec 22, 2021 8:41:28 GMT -5
Hmm, well, you can take ownership of the folder. It's not hard. Or run scannow and see if it will repair any corrupted files. Or try rolling back your computer if you have the option. That never works for me because I never have a previous version I can rollback to. My suggestion is to first take ownership of the folder and replace the file, if that doesn't work run scannow to fix corrupted files. If that doesn't work you may have to nuke your PC...er, I mean repair Windows. Here's an article talking about how to reset your computer. This isn't complicated and you can keep all your personal files. I'd try this after running scannow. Also, I did a search on my computer and it turns out there are a few windows.storage.dll files so I don't know which one is causing the problem. You'd need to tell what the event viewer says or better yet, share a screenshot. Hopefully, you won't have to resort to repairing/reinstalling Windows. I've never repaired Windows before but I did have to reinstall it once because of a computer virus. It took all day.
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Post by SherrySimmer on Dec 22, 2021 13:11:38 GMT -5
I gave up and I'm reinstalling windows right now, It's taking all day unfortunately but my scannow command is also not working which means there's an issue and the only way to fix it is to reinstall windows, thanks for trying to help this was complicated and really frustrating let's hope reinstalling actually fixes the issue.
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Post by Fwecka (Lolabellesims) on Dec 22, 2021 19:36:35 GMT -5
Oh, I was going to ask you to show me a screenshot of what event viewer showed so we could pinpoint exactly what was happening. For the record, if you see this window pop up you can go ahead and click continue. And, as I said, you can easily take ownership of your entire C drive.
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