[SOLVED] Unable to Remove Shadow from CC Object

Hi friends, I've tried various tutorials and FAQs but am unable to find how to remove a shadow from an object. It's a bizarre shadow to begin with. The object (sg5150 Cats N Dogs Cage.package) is some custom CC from sg5150 whom I have been unable to reach and has been MIA for months, so I'm hoping reaching out here is okay.

Here are some screen caps to help describe:

1. Empty room

2. Non-CC item in corner

3.Shadow cast by CC

Any ideas? TYIA!