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Post by Bugattiman253mph on Aug 17, 2016 20:31:39 GMT -5
TS4 will crash during normal gameplay after about 30 minutes, then it crashes, prompting the "has stopped working" message to stare me right in the face. I read of similar problems across the web, but said Simmers can't get into their game, whereas I can, albeit for a limited period of time. My problem below blames the .exe itself for the crash whereas other forums I was reading had issues with a Microsoft .dll. Problem Event Name: APPCRASH Application Name: TS4_x64.exe Application Version: 1.22.22.1020 Application Timestamp: 57a120ee Fault Module Name: TS4_x64.exe Fault Module Version: 1.22.22.1020 Fault Module Timestamp: 57a120ee Exception Code: 80000003 Exception Offset: 0000000000fd5605 OS Version: 10.0.10586.2.0.0.256.48 Locale ID: 2057 Additional Information 1: 3c0d Additional Information 2: 3c0d2f1e4df277a396b68005b0c6c258 Additional Information 3: 86d5 Additional Information 4: 86d5cb3cde30e7eb7078b93c838aac8d
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Post by Spirashun on Aug 17, 2016 20:40:12 GMT -5
I dont know much about troubleshooting crashes but my first instinct is to try running the game without CC. If it still crashes try repairing your install via Origin.
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Post by Bugattiman253mph on Aug 18, 2016 19:32:37 GMT -5
I played without mods and I didn't find any issues. I'm starting to suspect this mod is causing my crash. However I've still got to test with CC and no scripts.
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Post by Bugattiman253mph on Aug 19, 2016 21:36:01 GMT -5
I repaired the game in Origin, but the game still crashes with fault module name d3d9.dll, I also ran it in compatibility mode for Windows 7 as admin, but the problem still persists.
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Post by Spirashun on Aug 20, 2016 14:17:31 GMT -5
Didn't you say removing your mods fixed the issue? You'll need to figure out which one it is and either update it if the creator has released a fix, or just delete it out of your game.
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Post by Bugattiman253mph on Aug 20, 2016 18:30:43 GMT -5
Well I thought d3d9.dll fault module name would suggest corruption of either the .dll or Direct X. The reason I thought the script mod was the issue was because I was getting crashes that had the .exe file as the fault module.
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Post by Bugattiman253mph on Aug 23, 2016 19:12:20 GMT -5
I've just had another crash, with no cc or scripts
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.22.22.1020
Application Timestamp: 57a120ee
Fault Module Name: TS4_x64.exe
Fault Module Version: 1.22.22.1020
Fault Module Timestamp: 57a120ee
Exception Code: c0000005
Exception Offset: 0000000000b85176
OS Version: 10.0.10586.2.0.0.256.48
Locale ID: 2057
Additional Information 1: b075
Additional Information 2: b075077b3e09ff21cc6bd5bc8efa82ef
Additional Information 3: 0df1
Additional Information 4: 0df1bc4a5daf954c85618d0abc25b3e3
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Post by sammoyke on Aug 24, 2016 5:53:58 GMT -5
i dont think many people here ( i cant speak for everyone tho) will be able to make sense of most of the text file info the game gives after a crash. most of the time its jibberish only coders will understand. If it persists after all cc is removed and the game has been repaired then your only option left is to reinstall completely and try again. Be absolutely sure everything was removed out of the mod folder. Clear the cache, remove screen shots and video from their perspective folders. After all that ensure that your running the game on the proper bit , you can't run it at 64 bit if you are at 32 ( you can test this by switching it in origin easily) , make sure the graphics are not to high for the video card you have. Try a new neighborhood , I have heard people having issues with a save being corrupted and it crashing on a specific save . Sims 4 is much different then sims 3 when it comes to crashing. Generally if it's crashing it's almost always fixable with the repair , the computer isn't up to par to run the game, or a custom content has gone bad. Try updating your video card as well
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Post by GeometricSims on Aug 25, 2016 10:49:08 GMT -5
This may not be the problem with you, but my game crashed after 30 minutes or so too. However, this is because I have a very low quality, low tech laptop. Could you possibly tell me what kind of computer you are playing on, (the brand, the RAM, the CORE, hard drive storage, etc) as well as if it is a laptop or a PC?
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Post by Bugattiman253mph on Aug 25, 2016 16:59:22 GMT -5
Glad that I'm not the only one suffering from crashes here. I have a custom built PC, with Windows 10 Pro 64 bit, with Intel Core 2 Quad CPU Q6600 @ 2.4GHz, NVIDIA GeForce GTS 450 GPU. I have a 465 BG Hard Drive with 162 GB used and 302 GB remaining. I have 8.00 GB of RAM (don't know what RAM brand)
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Post by GeometricSims on Aug 26, 2016 5:12:38 GMT -5
Hmm, your PC sounds really good, the specs are great, definitely enough for Sims. May I ask what graphics you have selected for your game?
PSA- to make the game run a tad smoother, I recommend switching online services off in Origin for Sims 4.
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Post by GeometricSims on Aug 26, 2016 5:14:29 GMT -5
Also, I know that you have run your game without mods, but I just wanted to add that the teen pregnancy mod can stop your Sims from doing average daily tasks, like showering.
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Post by Bugattiman253mph on Aug 26, 2016 11:17:49 GMT -5
Hmm, your PC sounds really good, the specs are great, definitely enough for Sims. May I ask what graphics you have selected for your game? PSA- to make the game run a tad smoother, I recommend switching online services off in Origin for Sims 4. Display: Fullscreen Refresh Rate: 60 Resolution: 1,280 x 1,024 Vertical Sync: No Graphics Quality: Custom Sims: Very High Edge Smoothing: Medium Objects: Medium 3D Scene Resolution: High Lighting: Very High View Distance: High Reflections: Medium Uncompressed Sim Textures: Yes Visual Effects: Medium Post Processing Effects: Yes Laptop Mode: No
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